Last updated: April 2025 | RASPSYS LLP
This Privacy Policy describes how RASPSYS LLP ("we", "us", or "our") collects, uses, and protects information obtained in connection with the SFDC File Exporter software and website at sfdcfileexporter.com.
Website Visitors: When you visit sfdcfileexporter.com, we may collect standard web server logs including IP addresses, browser type, referring pages, and pages visited. This is used for website security and performance only.
Contact Form Submissions: When you use our contact form, we collect your name, email address, phone number (optional), subject, and message. This information is used only to respond to your inquiry.
License Purchases: When you purchase a license, payment processing is handled by our payment processor. We receive your name, email address, and purchase details. We do not store full payment card information.
License Validation: When the SFDC File Exporter desktop application validates a license key, it sends only the license key to our licensing server. No Salesforce data, credentials, or personal information is transmitted during this process.
The SFDC File Exporter desktop application operates locally on your machine. We do not collect:
All export activity is processed entirely on your machine. Your Salesforce data never passes through RASPSYS LLP's infrastructure.
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Our website may use essential cookies for session management and basic site functionality. We do not use advertising cookies or third-party tracking cookies. You can control cookie behavior through your browser settings.
Contact form submissions and support records are retained for up to 3 years to facilitate follow-up support. License records are retained for the duration required by applicable accounting and legal obligations. You may request deletion of your personal data by contacting us.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data in transit.
Our website may contain links to third-party websites (e.g., Salesforce, payment providers). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, please contact us.
SFDC File Exporter is a professional business tool. We do not knowingly collect personal information from individuals under the age of 18.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website or software after changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact:
RASPSYS LLP
Sector 1, Greater Noida, Uttar Pradesh – 201301, India
Email: admin@sfdcfileexporter.com
Phone: +91 7827612742