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IDProjectCategoryView StatusLast Update
0000005SFDC File Exporter[All Projects] SFDC File Exporterprivate2019-08-05 08:14
ReporteranonymousAssigned To 
PriorityimmediateSeverityblockReproducibilityalways
Status newResolutionopen 
Summary0000005: Product Key doesn't work
DescriptionHello,

I am facing the following error message when launching SFDC File Exporter
wsc.ExceptionHandler : Licences expired. Please contact SFDC File Exporter to renew it.

So, I went to https://www.sfdcfileexporter.com/sffxhome/generate-product-key/ to generate the product key.

I entered my email address: francois.brunel@encelade-conseil.com
and clic on "Generate Product Key" button.
The product key is 8d9ef0fb991abe838648

I came back to SFDC File Exporter Licence Window and copy this product key, clic on "Validate Product Key" button and I have still the same error message: wsc.ExceptionHandler : Licences expired. Please contact SFDC File Exporter to renew it.

Could you please fix this issue asap ?

Thank you
Steps To ReproduceI am facing the following error message when launching SFDC File Exporter
wsc.ExceptionHandler : Licences expired. Please contact SFDC File Exporter to renew it.

So, I went to https://www.sfdcfileexporter.com/sffxhome/generate-product-key/ to generate the product key.

I entered my email address: francois.brunel@encelade-conseil.com
and clic on "Generate Product Key" button.
The product key is 8d9ef0fb991abe838648

I came back to SFDC File Exporter Licence Window and copy this product key, clic on "Validate Product Key" button and I have still the same error message: wsc.ExceptionHandler : Licences expired. Please contact SFDC File Exporter to renew it.

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anonymous

2019-08-05 08:14

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Issue History

Date Modified Username Field Change
2019-08-05 08:14 anonymous New Issue
2019-08-05 08:14 anonymous File Added: Capture.JPG